IDIC Services

Updated Privacy Policy for IDIC Website and Communications

Effective Date: 12/20/2024

The Filipino Senior and Family Services (IDIC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us via email or phone, or communicate with IDIC staff.

Information We Collect

1. Email:

• When you contact us via email or subscribe to our newsletter, we collect your email address and any additional information you voluntarily provide.

2. Website Usage:

• We may collect non-personal information about your interaction with our website, such as your IP address, browser type, and pages visited, to improve your user experience.

3. Phone Communication:

• When you contact IDIC staff or our general office number, we may collect your name, phone number, and any other details you provide during the call or text communication.

4. Staff Phone Numbers:

• If you communicate with IDIC staff via their designated work phone numbers, any information you provide during calls or messages (e.g., texts or voicemails) will be used solely for the purpose of addressing your inquiry or providing services.

How We Use Your Information

1. To Provide Services:

• Respond to inquiries and provide requested information.

• Follow up on requests made via calls, texts, or emails.

2. To Improve User Experience:

• Analyze website and communication trends to enhance services and resources.

3. To Communicate:

• Coordinate with you regarding IDIC’s programs, events, or services.

Sharing of Information

General Policy:

IDIC does not sell, rent, or trade your personal information to third parties.

Staff Communication:

Any information shared with IDIC staff via phone or other communication channels is kept confidential and used only for official IDIC purposes.

Third Party:

We do not share any information with any third party partners.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

• IDIC uses industry-standard measures to protect your personal information, including secure servers and encryption where applicable.

• Staff are required to follow internal protocols to safeguard information received via calls, texts, or emails.

Your Rights

1. Access and Update:

• You may request to access or update your personal information by contacting us.

2. Opt-Out:

• You can opt out of receiving communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking

IDIC’s website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

For questions or concerns about this Privacy Policy, please contact us at:

• Email: info@idicseniorcenter.org

• Phone: 206.558.3735

• Website: www.idicseniorcenter.org

• Staff Contact: If you have been provided with an IDIC staff phone number, you may use it for communication purposes related to IDIC’s programs and services.

Policy Updates

IDIC reserves the right to update this Privacy Policy as necessary. Changes will be posted on this page with the updated effective date.